A few things you might want to know.

About the work, the costs and what happens along the way. If your question isn't here, you're welcome to ask.

Who will we work with?

You'll work directly with Simon Hobman, who has 27 years of experience building websites and software. Simon leads the technical work and stays involved throughout the project. If other people are needed for delivery, we'll explain who's involved and what they'll do.

Do you build websites as well as custom software?

Yes. We build business websites, online stores, membership sites and websites with bookings, transactions and connections to other systems. We also build and maintain the software businesses use internally. See our website work →

Can you improve our existing website or software?

Yes, we work on existing systems as well as new builds. We'll first look at what you have, how it was built and what needs to change. That helps us work out whether improving it or replacing part of it is the more useful approach.

How much does a project cost?

We quote each build based on what it needs to do. For more involved websites and custom software, we start with a short, fixed-price piece of work to understand the requirements and try out an approach. We then explain the build and ongoing costs before you commit. Website care and content-change pricing are on our websites page. Read about website pricing →

How long does it take?

It depends on the scope. The initial work for a more involved project usually takes a few weeks. We agree on the build schedule once the requirements are clear. If you have a launch date in mind, tell us early so we can work out what's realistic.

How involved do we need to be?

We need your knowledge of the business and feedback on the work. We'll agree on useful points to check in, explain the decisions that need your input and take care of the technical detail. You don't need to write a technical specification before contacting us.

What happens after launch?

We offer hosting and ongoing care for websites, and support, maintenance and further development for custom software. We agree on what's included and what it costs. As new needs come up, we work through the priorities and scope with you.

Who owns the software and data?

Your business data belongs to you. Under our ongoing custom software model, Ranges Studio retains the software IP and you receive a licence to use it for the agreed term. A buyout option provides a perpetual licence and the source code. For a website or other project, the quote and agreement set out the ownership and licence terms before work begins.

What happens if we stop working together?

For our custom systems, you can access and export your business data. Continuing to use the software after the agreed licence term requires a separate arrangement, such as the buyout option. We explain the costs, handover and ongoing use before work begins. Having access to your data is separate from owning or licensing the software.

Can our software and data be hosted in Australia?

Yes. We use Microsoft Azure in an Australian region for custom software and its database. We can deploy into your account or manage the hosting for you. If the system uses other services, we discuss those data flows separately. More about Australian hosting →

Should we use an existing product or build something?

We look at how well existing products meet your needs, what the gaps cost you in time and effort, and what a custom build would cost to run and maintain. Sometimes an existing product or a connection between tools is enough. We'll help you work through the options. More about custom software →

How do you use AI?

We use AI tools to help draft code, write tests, investigate bugs and prepare documentation. We review and test the work, and take responsibility for what we deliver. Using AI during development does not mean your finished system needs AI features. How we use AI →

Are we the right size for you?

Our clients and projects vary in size. What matters is what you need, whether we have the right experience and whether the scope and timing work for both of us. Tell us about the project and we'll be straightforward about whether we can help. Who we work with →

What's the first step?

A conversation with Simon. Tell us what you'd like to build or improve, any timing you have in mind and a budget if you've worked one out. You don't need all the answers before getting in touch.

Talk to us about your project →